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This legal text gives you details of how we collect and process your personal data through the use of our website ., including any information that you may provide to us through the site when you contract a service, register for our newsletter or provide your contact details through the form enabled for this purpose.

By providing us with the data, we inform you that our services are only aimed at adults, so you guarantee that you are over 18 years old when you send us the form.

1. Responsible For The Treatment

Contact details of the responsible:

FEM Real Estates Mallorca S.L. / Fine Estates Mallorca

Carrer Margarita Retuerto, 24

07014 Palma de Mallorca

is responsible for your data. (From now on we or our).

2. What Data Do We Collect?

The General Data Protection Regulation tells us that personal data is any information about an identified or identifiable natural person, that is, all information capable of identifying a person. This would not include anonymous or percentage data.

On our Website we may process certain types of personal data, which may include:

Identity data: name and surname.
Contact details: email and phone.
Technical data: login data, Internet protocol addresses, browser type and version, time zone setting and location, operating system, browser plug-in types and versions, and any other technology on the devices you use to access our website.
Usage data: information about how you use our website, products and services.
Marketing and communications data: preferences to receive marketing communications from us and preferred means of communication.
We do not collect any data relating to special categories of personal data (those that disclose your ethnic or racial origin, political opinions, religious or philosophical convictions, trade union membership and information about your health, genetic or biometric data).

If you are required to collect personal data by law or according to the terms of contract between us and you refuse to provide them to us, we may not be able to perform such a contract or provide the service, and you must inform us in advance.

3. How Do We Collect Your Personal Data?

The means we use to collect personal data are:

Through the form on our website, through our contact emails, by phone or postal mail, when:
Request information about our products or services
Contracts the provision of our services or products
Request budgets
Subscribes to one of our services or publications
Send your comments
To ensure the quality of our portal, we reserve the right to refuse any registration request or to suspend or cancel a previously accepted registration if we believe that it does not meet these requirements or any other law or regulation. If this happens, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.
Through technology or automated interactions: On our site we may automatically collect technical data about your equipment, browsing actions and usage patterns. This data is collected through cookies or similar technologies. If you want more information, you can consult our cookies policy here (link)
Through third parties:
Google: analytical data or search data. Outside the European Union.
Facebook Instagram, Twitter, LinkedIn…) outside the European Union.
4. Purpose And Legitimacy For The Use Of Your Data

The most common uses of your personal data are:

For the formalization of a contract between FEM Real Estates Mallorca S.L. / Fine Estates Mallorca and you
When you give your consent to the processing of your data
When we need them to comply with a legal or regulatory obligation
When it is necessary for our legitimate interest or that of a third party
The User may revoke the consent given at any time by sending an email to or by consulting the section on the exercise of rights below.

Below we attach a table in which you can consult the ways in which we are going to use your personal data and the legitimacy for its use, in addition to knowing what type of personal data we are going to treat. We may process some personal data for some additional legal reason, so if you need details about it you can send an email to

Purpose: To request information via email

Type of Data: Name, Surname, Email

Legitimacy for its treatment: Consent of the interested party

Purpose: To manage our relationship with you and formalize the contract

Type of Data: Name, Surname, NIF/Pasap., Email, Home, Phone, Security Data, Economic Data, Emergency Contacts, Company or Self-employed

Legitimacy for its treatment: Formalization of the contract

Purpose: To carry out commercial communications, delivering relevant content that may be of interest to you

Type of Data: Name, Surname, Email

Legitimacy for its treatment: Consent of the interested party

Purpose: To administer and protect our business and our website

Type of Data: Technical Data, First Name, Last Name, Email

Legitimacy for its treatment: Legitimate interest

Commercial communications: You will only receive communications if:

– You requested information from us or made a contract with us for a product or service.

– If you provided us with your data, accepting the box enabled in this regard on our form.

– As long as you have not expressed your willingness to stop receiving such communications.

We obtain your express consent before sending you any communication, being able to request at any time that we stop sending you communications in the email .

When you opt out of receiving our communications, your personal data will continue to be stored as a result of the contract made by you to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collected it, unless we reasonably consider that we should use it for another reason, notifying you in advance so that you are informed of the legal reason for its processing and as long as the purpose is compatible with the original purpose.

Conservation period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data. The provisions of the archives and documentation regulations will apply.

Data of the subscribers by e-mail or form: From the moment the user subscribes until he unsubscribes.

User data uploaded by FEM Real Estates Mallorca S.L. / Fine Estates Mallorca to its Social Networks or pages: From the moment the user gives his consent until he withdraws it.

5. Your Rights In Data Protection

How to exercise these rights? Users may send a communication to the registered office of FEM Real Estates Mallorca S.L. / Fine Estates Mallorca or email address , including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:

Access to your personal data: you can ask FEM Real Estates Mallorca S.L. / Fine Estates Mallorca if they are using your personal data.
To request their rectification, if they are not correct, or to exercise the right to be forgotten with respect to them.
To request the limitation of the treatment, in this case, they will only be kept by FEM Real Estates Mallorca S.L. / Fine Estates Mallorca for the exercise or defense of claims
To oppose their treatment: FEM Real Estates Mallorca S.L. / Fine Estates Mallorca will let the data be treated in the way you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, they must continue to be treated.
To the portability of the data: in case you want your data to be processed by another firm, FEM Real Estates Mallorca S.L. / Fine Estates Mallorca, will facilitate the portability of your data to the new responsible.
You can use the models made available by the Spanish Data Protection Agency to exercise your previous rights: Here

Complain to the AEPD: if you consider that there is a problem with the way in which FEM Real Estates Mallorca S.L. / Fine Estates Mallorca. you are processing your data, you may direct your complaints to the corresponding control authority, being in Spain, the competent one for this: Spanish Data Protection Agency.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it.

We solve all requests within the legal deadline indicated 1 month. However, it may take us more than a month if your request is particularly complex, or if you have already carried out a series of actions previously. In this case, we will notify you and keep you updated.

6. Transfer Of Personal Data

It is possible that, in the performance of our work, we need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

– Service providers that provide system administration and information technology services.

Professional advisors including lawyers, auditors and insurers providing banking, legal, insurance and accounting consulting services.

All data processors to whom we transfer your data will respect the security of your personal data and treat it in accordance with the GDPR. We only allow such processors to process your data for certain purposes and in accordance with our instructions. However, you can request, in compliance with transparency, a list of who these companies are that provide services to us, you can do it by email:

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, modified or disclosed. In addition, we limit access to your personal data to those employees, contracting agents and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected violation of your personal data and we will notify you and the Supervisory Authority in case of a security breach, as regulated in the GDPR in its Articles 33 and 34.

8. International Transfers

Countries outside the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European legislation has prohibited transfers of personal data outside the EEA unless the transfer meets certain requirements.

Some of our external service providers are located outside the European Economic Area (EEA), so the processing of your personal data will involve a transfer of data outside the EEA.

Facebook Instagram, Twitter, YouTube and Google+ Social networks: FEM Real Estates Mallorca S.L. / Fine Estates Mallorca makes use of the social networks Facebook, Instagram, Twitter, Youtube and Google+ all in the USA.

– Email: The email service of FEM Real Estates Mallorca S.L. / Fine Estates Mallorca is provided using Microsoft Outlook services.

If you need an extension regarding the specific mechanism used by us when transferring your data outside the EEA, you can contact us via our email